Need some WordPress help or website support? We’ve got you covered from Melbourne, Australia!
Let us take care of your website so that you can focus on your business!
Every WordPress website needs some TLC to stay healthy and running smoothly. Our plans take care of software updates, security, backups, and more to keep your site in top shape.
Introducing your WordPress Sidekick
- Monthly updates of WordPress (core)
- Monthly updates of Plugins and Themes
- Fortnightly security and malware scan and rectification
Peace of mind for 60 cents per day*
The Märken WordPress Hero
- Weekly updates of WordPress (core)
- Weekly updates of Plugins and Themes
- Weekly secure off-site backup of your website – up to 10GB
- Weekly security and malware scan and rectification
- Image optimisation of all images
- Monthly performance optimisation and tuning
- Realtime audit trail
- 1 hr of content change requests / ad-hoc support
- Discounted development rate for all site changes
We have you covered. Just $2.20 a day*
Let’s do this!
We will have your website in our care within 2 business days. Our initial setup includes the following:
- Update of WordPress core, updates to all active plugins and themes.
- Removal of all inactive and outdated plugins and themes.
- Hardening of WordPress installation
- Database Optimisation
- SPAM & revisions cleanup
- Completion report and recommendations
Märken WordPress Hero
$67 per month ( ~ $2.20 per day ).
Get Your Märken Hero
One-time Setup Fee: $20
Websites that are hosted outside our network have different server and hosting account configurations. We can still care for your website by including extra time in the subscription rates.
WordPress Sidekick
own web hosting provider
$60 per month ( ~ $2 per day ).
Get Your Sidekick
One-time Setup Fee: $30
Märken WordPress Hero
own web hosting provider
$120 per month ( $4 per day ).
Get Your Märken Hero
One-time Setup Fee: $30
All care plans are pre-paid monthly and must be paid by credit card. We accept Visa, Mastercard and American Express.
FAQ’s
Do I need an ongoing plan?
A lot of changes occur in short periods of time on the Internet.
The main reason to update your website software is to ensure it remains secure.
WordPress plugins and themes are created by multiple developers and are consistently updated to work with the latest version of WordPress. Sometimes they also address security issues and bugs.
It is not guaranteed that updates to WordPress will not break your website, nor that plugins will continue to function if not updated.
Do you update premium plugins and themes?
We sure do. If you hold an active license to the theme and/or plugin we will upgrade it. If the subscription has expired we will contact you and let you know.
What if my website includes customisations?
WordPress can be heavily customised by way of child themes and included tools built into themes options. These methods ensure that they are not affected by core updates.
If your website does not adhere to this standard then updates may affect your website. We will contact you to discuss the best way to keep your site up to date and secure.
Will you help with SEO, Social Media and other requests?
Search Engine Optimisation requires a good deal of human time to do correctly, and requires constant attention and care. These plans cover the security performance of your website from a technical and user perspective.
Contact us for a quote and more information about our SEO and development services. As a care plan subscriber you receive discounted rates.
Can I cancel anytime?
Yes, you can cancel at anytime.
We just ask that you give us 30 days notice. That way we can perform a final tune-up and remove our administrator credentials.
Note: The setup fee is non refundable.
What happens if an update breaks my site?
If this happens, we will fix it!
We take great care, making ourselves aware of what each update includes, but sometimes an update can result in the unexpected and things break. Using our knowledge and skills we will get it fixed.
If the cause of the issue is too complex we may revert your site to the previous backup and get in contact with you. Your website will always remain functional.